General
This is some general information about administrating your domain's mail and its users via the secure admin web interface. Your Postmaster account is in addition to any regular user account.
You should have your Postmaster account info. This was mailed to you when the domain's mail was configured.
- Mail Address
- SMTP (Outgoing) Server
- POP3 (Incoming) Server
- Mail Username
- Mail Password
The admin functions are accomplished via a secure admin web interface. Point your web browser to https://mail.<domain>:9010. For example,
You will then be shown the Accounts screen for your domain's mail. The menu bar at the top allows you to select between the screens, including Accounts, Domain Settings, Account Defaults, Alerts, Security, Skins, and WebAdmin.
Help is available for most screens by clicking on the "?" in the small box. It is usually found on the upper right. This will show you the relevant part of the manual. You can set certain display characteristics by clicking on the "check mark" in the small box. It is usually found on the upper left.
Some screens also have a "Display" button. Clicking it will update the information on that screen. The Update and Reset buttons are use to accept or reject, respectively, changes you make on a screen. Be sure to Update before leaving the screen or your changes will be lost!
The Accounts screen shows you a list of current accounts, including groups, forwarders, aliases and other information, if you so select. You can also create accounts, groups, and forwarders. You can edit the Template, including an Initial Greeting Message, which is used when creating new accounts. If you need to create a large number of accounts at once, there is an Import button which allows you to upload a list.
This screen also allows you to select an individual account. You are then brought to a new set of screens for that particular account, including Setting, Access Rights, Rules, RPOP, Alerts, WebSite, and WebUser Prefs. These screens allow you to manage each user's environment. Some of them mirror what the user can control via the Webmail interface. Feel free to use the Notes field for whatever you want. If you need to create a Mailing List it is done near the bottom of this screen.
The Domain Settings screen will show you how your domain is configured. There are a few options you can set. Take note of the Mail to all@<domain> address. For example, all@sstar.com. This allows you (by default) to send mail to all of the users in your domain.
The Account Defaults screen contains 2 sub-screens: Settings and WebUser Prefs. They allow you to change the default settings for all accounts in your domain. Note that you can control whether users are allowed to change their own passwords or not, and you can require secure logins.
The Rules screen allows you to set up domain-wide automated mail processing rules.
The Alerts screen allows you to send an alert message to all accounts in your domain.
The Security screen is only used if you want to set up your own SSL security certificate.
The Skins screen is used to customize the look and feel of the Webmail interface.
The WebAdmin screen is used to customize the look and feel of the web admin interface.
We realize that all of this sounds somewhat intimidating, but it really isn't. Most of the time the default settings work just fine so it is easy to do the three things which you will need to do the most: Create an account, change a password, and delete an account. Let's look at exactly what it takes to do each of these. In all cases you start by logging in to the admin web interface.
To create an account, type the first part of the user's email address (the name part, without the @<domain> part) in the Create Account box. Then click on Create Account. The system will then take you to the Settings screen for the user. We recommend that you enter the user's Real Name, but it is not required. Then enter the user's password in the CommuniGate Password field. You will find both of these fields right at the top of the screen. Finally, click the Update button. Done!
Sometimes you will have to change a password, usually because a user forgets it and you don't have a copy of it. Start by clicking on the user's name in the list of Accounts. The system will then take you to the Settings screen for the user. Enter the new password in the CommuniGate Password field. Finally, click the Update button. Done!
If you want to delete an account, start by clicking on the user's name in the list of Accounts. The system will then take you to the Settings screen for the user. Go to the bottom of the screen and click on Remove Account. Done!
Features
In case you are curious, the mail server is CommuniGate Pro, running on FreeBSD, on a Dell 2550. Features include:
- POP3 and IMAP4 mail client support
- Multi-folder accounts and shared folders
- Remote folder access using web browser (Webmail)
- Remote account polling using POP3
- Remote password modification using POPPWD
- POP3 and Secure (SASL) Authentication
- Secure Transfer (SSL/TLS) for SMTP, IMAP, POP, HTTP, ACAP, PWD and Web Sessions
- Secure Mail (S/MIME) Webmail implementation
- Session Initiation Protocol (SIP)
- Automated Mail Processing Rules at server, domain and user levels
- Automated Vacation Messages and Message Forwarding at user level
- ACAP address book and roaming support
- Individual account Aliases, domain Groups and Forward list
- Notification alerts
- Internet Calendaring and Scheduling
- Internet mail exchange service using ESMTP
- Mailing List manager with digesting and web interface for archives
- Remote administration using secure web browser
- ETRN, ATRN, and UDWA mail delivery
- Multi-domain support with and without IP multihoming
- McAfee virus scanner, updated hourly
- Return Path Verification
- SPF verification
- Relay restrictions
- IP and RBL based Blacklisting
- Front-end spam rejection is about 90% effective with a false positive rate of about 0.002%
- Rear-end spam scoring, using Cloudmark and SpamNet, flags probable spam messages for user rules, is about 97% effective with a false positive rate of about 0.2%
- Overall (using both passes) spam detection is about 99.7% effective with a false positive rate of about 0.2%
For user information on mail accounts and the Webmail interface check
